FAQs

Tickets to this 18+ event may be purchased here.

There are 500+ albums in the vinyl record collection, including 100 albums from local Edmonton and Calgary artists. 

EPL does not charge overdue fees for items returned late. 

My Event is a new feature addition to the My EPL Account that allows you to view the classes and events you have registered, are on the waitlist or have been cancelled. 

Additionally, you can use My Events to add an event or class to your computer or mobile device's calendar and to manage your registration. 

The EPL App can be downloaded to compatible phones or tablets from the Apple App Store or Google Play for Android. 

At EPL we incorporate age-appropriate technology into both our classes and our children’s areas, in part, to help address disparities in home and school access to technology. This includes early literacy computers and iPads for younger children and computers, WiFi, gaming consoles, robots and Makerspace tools and equipment to support Science, Technology, Art and Math (STEAM) learning for older kids. We are committed to supporting multiple literacies for children, including early literacy and digital literacy. 

 All EPL locations have iPads loaded with early literacy apps that have been carefully selected by our staff. These apps are designed for children aged two and up. Some branches also have AWE stations, computers designed for young children. They are both located in accessible places in our children’s area. This provides opportunities for all families, including those who may not have access to technology at home, to gain digital skills and experience which are vital in today’s world.

We also recognize that not all digital media is created equal, and it can be challenging to determine which apps are best suited for young learners. Our iPads provide an opportunity for families to explore age-appropriate apps without having to purchase them first. Our staff carefully review and test each app before adding it to our collection so you can be confident that your child is accessing high-quality media. When selecting which apps to add to our iPads, our staff evaluate if it is well-designed, engaging, easy to use, and developmentally appropriate for children aged two to five. We also assess the app’s learning value for a diverse range of topics such as literacy and numeracy.

One of the easiest places to visit when you have a brand-new baby is the Library. It’s a great place to spend time, connect with the community, and get advice.

Not to mention, it’s completely FREE.

Here are just a few things you can do at any of our locations across Edmonton:

• Bring your stroller (please note that parking varies by branch).
• Find comfortable seating or hang out – in the children’s section, in the program room (before, during or after a class) or anywhere, really!
• Use your free library card to borrow children's material including books, music, audiobooks, movies, online interactive books and more.
• Breastfeed (ask staff about a private space to nurse or pump) and change your baby.
• Attend one of our drop-in early literacy classes – our motto is “go with the flow” so don’t worry if you need to leave early or if your baby falls asleep, cries or needs a feed or a diaper change.
• Drink a coffee and connect with other parents.
• Get book recommendations from staff and advice about reading with your baby.
• Check out the fish tank – there's one at every branch!
• Relax knowing you’re in a safe and welcoming space.

We love seeing babies at the Library (even if they’re crying!) so stop by and say hello!

Meeting rooms can be booked between 14-60 days in advance. Event spaces can be book 14-180 days in advance.

Any EPL customer with a valid library card can submit a request to book a room. Don’t have one? Sign up for FREE online or in person at any EPL location.

Anyone can visit the Shelley Milner Children’s Library to find material, view the space or ask questions of library staff.  However, the space is designed for children from birth to early teens and their accompanying parents or caregivers.

Children are the focus and the priority in the Children’s Library. Adults without children are asked to use the public computers on the second and third floors.

Child care and dayhome groups are welcome to drop in and use the Children’s Library during all open hours; however, not all spaces, classes and events may be open or able to accommodate large groups on a given day or time. Please consider calling ahead.

Yes! All books are free until your child turns five, when they graduate and stop receiving books. Books are mailed directly to your house and are yours to keep forever.

The Kitchen is located on the south east corner of the second floor of the Stanley A. Milner Library, and is only accessible through the library entrances. The Kitchen’s windows overlook Centennial Plaza and the Citadel Theatre.

Capital City Art promotes and celebrates visual art through promotion of local art and artists, curation of community art and through events linked to EPL collections and exhibits. It comprises both physical gallery spaces in our branches, online displays through EPL.ca and by offering free classes for those who want to explore and learn more about the visual arts.

Bataille des bouquins est un programme développé par Edmonton Public Library pour promouvoir l’amour de la lecture des livres en français chez les jeunes lecteurs.

Yes, tax receipts are issued for gifts over $20 once the donation has been processed.   

Elders can help with connecting you to culture and ceremony, but in most cases they are not counsellors. They are integral community members that can guide you in your cultural learning and connect you to the larger community. 

You can borrow the following items up to three weeks: Books, magazines, CDs, DVDs, Blu-rays, video games and interlibrary loans. 

You can borrow Hits-to-Go items for one week.

Please return items on time so we can share them with others.

Library Takeout is available whenever our locations are open. Checkout hours for each EPL location at epl.ca/hours.

Riverview Crossing Mall #160, 3210-118 Avenue N.W. Edmonton, AB, T5W 4W1

Literacy impacts health and wellbeing, so we aim to connect families with materials that support language and literacy development. Research shows programs that place books in children’s homes are an effective tool in supporting early literacy and language development.

EPL has a variety of resources to help parents with early literacy, from our collections, classes and events, to staff advice and book recommendations. Visit our Early Literacy page to learn more.

The Capital City Press Collection is a print collection of books written by authors residing in the Greater Edmonton Area, or members of the Treaty 6 First Nations within Alberta’s provincial boundaries; or members of a Metis Settlement within the provincial borders of Alberta. This includes: Alexander First Nation, Alexa Nakota Sioux Nation, Beaver Lake Cree Nation, Cold Lake First Nations, Enoch Cree Nation, Ermineskin Cree Nation, Frog Lake First Nation, Whitefish Lake First Nation #128, Heart Lake First Nation, Kehewin Cree Nation, Louis Bull Tribe, Montana First Nation, O’Chiese First Nation, Paul First Nation, Samson Cree Nation, and Sunchild First Nation.

All Edmonton Public Library members with a physical or digital library card at KDays entrance gate. LPASS or Metro cards do not apply.

Vimeo is a video sharing platform used by over 14 million members to share their digital art including film, animation and music videos. Users can sign up, upload videos for free and participate in a community of digital media artists.  The platform was launched in 2004 by a group of filmmakers to create a supportive space to share meaningful, quality media. To learn more, see Vimeo's "About" page.

Yes, you can book a tour to learn more about what the Library offers and how we can help you. Contact your local branch for more details or complete the online form.

You will need a valid piece of identification and proof of address to get a free library card.  You can sign up online or visit one of our 20 branches.

Yes, the library can help you out with your job search. Visit any library location and talk to library staff about job search support. We can help.

Renewing is easy:

• Online– Log in at EPL.ca and renew your materials in “My account” under “My EPL.”
• By phone– Grab a pen, paper, your borrowed materials, and call 496.7047 and follow the instructions.
• At a branch– Use one of the public catalogue terminals or speak to a staff member.

We want to build a balanced collection to serve all of Edmonton. If you’re interested in a title that’s not in the EPL catalogue, let us know and we’ll consider your request. Suggestions are evaluated according to our Collection Development Policy.

You can request up to five items per month through our online catalogue. Track the progress of your suggestion within the Suggest a Purchase pages (after logging in). Before making your suggestion, check our catalogue to make sure we don't already carry it.

Suggest a new item (library card and PIN required)

For any questions, you can reach the EPL Makerspace staff at: makerspace@epl.ca.

EPL staff can visit your school or class to promote literacy and showcase the research resources found at EPL branches. All sessions are free. To schedule one, please contact staff at your local branch.

LEED certification provides independent, third-party verification that a building was designed and built using strategies aimed at achieving high performance in key areas of human and environmental health, such as:

• sustainable site development
• water savings
• energy efficiency
• materials selection
• indoor environmental quality

There are a number of LEED® Canada rating systems available to meet the needs of different building and project types. Each LEED rating system consists of prerequisites and credits. Prerequisites are required elements, or green building strategies that must be included in any LEED certified project. Credits are optional elements, or strategies that projects can elect to pursue to gain points toward LEED certification.

All tickets include delicious complimentary hors d'oeuvres throughout the evening, perfect for grazing between the excitement. Plus, tantalize your taste buds at our special "food entertainment stations" – a unique twist that will keep you surprised and delighted. 

Immerse yourself in the night's entertainment! All ticket holders can enjoy free musical performances by our talented Capital City Record artists, along with captivating roving acts that will bring the party to every corner of the venue. 

Upgrade your experience! VIP tickets take your gala night to the next level. In addition to everything included in the general admission ticket, you'll gain access to our exclusive VIP area, a sophisticated space to relax and mingle. And to kick off your evening, you'll receive a complimentary drink ticket to toast to a night of unforgettable celebration. 

If you're interested in checking out vinyl records or turntables, here's how you can do it: Head up to the second floor of Stanley A. Milner Library to browse through the collection of vinyl record jackets. Once you've found what you're looking for, simply bring them down to the main floor customer service desk. You can borrow up to five vinyl records at once. Staff will then fetch the vinyl records from the circulation room and bring them to you for checkout. Additionally, if you're keen on borrowing a turntable, you can do so directly from the main floor customer service desk.

Please allow 24-48 hours for returns to be reflected on your account. If they are still showing up on your account after that time, contact us. 

We do not have set time limits on children’s technology because a child’s age and total daily screen time are also factors for parents and caregivers to consider. Instead, we encourage parents and caregivers to monitor and limit their child’s use of technology according to their child’s age and access to technology at home and in other contexts throughout the day. We also encourage our customers to share library resources. Please be mindful of other families waiting for their turn on the iPad or computer.

We’re always here to help so if the room you need isn’t available, contact us. Depending on the circumstances, there may be options we can explore. For example, your group might need a table and chairs, which could work in a quiet corner of the branch or our staff might be able to help you find other options in the neighbourhood.

We prioritize the delivery of library programs within our spaces, so frequent/recurring bookings may not always work. We ask returning customers to book a room no more than once per month.

Parents and caregivers are expected to be attentive to the children under their care, to reinforce safety messages communicated by EPL staff and encourage social behaviours in their children like sharing and turn taking.

Parents and caregivers can ask EPL staff for a quiet space or help distracting or calming down a distraught child.

The Shelley Milner Children’s Library is breastfeeding friendly.

Our goal is to create learning opportunities to help increase knowledge and grow interest in food literacy and nutrition, and to teach skills that would be transferable into a home kitchen environment. A variety of cooking, baking and food related courses at entry and intermediate levels will be offered in The Kitchen (either directly through the Library or through partner organizations). 

• Lisez autant des huit livres nominés que possible et discutez-les avec vos ami(e)s!
• Votez pour votre livre préféré jusqu’au 15 avril, 2025.
• Evaluez ou écrivez une critique des livres sur le site EPL
• Demandez à votre enseignant(e) de contacter Edmonton Public Library ou francais@epl.ca pour une présentation et/ou des matériaux promotionnels pour la classe, si vous êtes dans la 4e à la 6e année à une école francophone ou d'immersion française.

The EPL App requires iOS 15 or higher for Apple devices, and OS 9 or higher for Android devices.

Yes. Library Takeout, EPL's contactless holds pickup service, continues to be available at most branches. You can access our physical borrowing collections, staff-supported printing, copying scanning and faxing as well as information services without having to come into the branch. 

When you arrive, call the phone number posted on the exterior of the branch—let staff know that you would like to pick up your holds and be ready to share your library card number.

Staff will then prepare your holds and provide instructions on how to retrieve your holds once ready.

The services you can access while in-branch are the following:

Services Available

• Library Takeout
• Personal Picks Pack
• WiFi
• Online Resources
• Browse the shelves
• Online classes and events
• Access public computers, seating and study rooms
• Print, copy, scan and fax
• Get in-person assistance from EPL staff
• Sign up for a FREE library card
• Use limited Makerspace services
• Connect with outreach social workers virtually
• Use our water fountains
• Play structures
• Room bookings
• And more!

Yes, we are happy to answer your questions. Visit our customer service desks (observe the physical distancing markers) or talk to one of our staff on the floor. You can also reach EPL staff by phone at 780-496-7000, by text at 587-817-0337, or by email or chat.

Simply log in to your EPL account, search for the item(s) you want and click "Place a Hold."

EPL's Welcome Baby early literacy packages are distributed at any Alberta Health Services (AHS) Public Health Centers in Edmonton with your baby’s two-month immunization. They are also available at the Royal Alexandra Hospital NICU, the Grey Nuns NICU, the Misericordia NICU, the Stollery NICU (officially the David Schiff NICU), and the Enoch Cree Nation Health Centre.

The packages are distributed at the following Alberta Health Services’ clinics:

The Capital City Press Collection is housed on the second floor of the Stanley A. Milner Library. You can also browse the collection and place the titles on hold through our website.

Please see our Share Your Video page for instructions on how to upload your video to Vimeo. You can also download our EPL Canada 150 - Quick Guide to Vimeo or check out Vimeo’s Help Center.

If you are still having trouble uploading your video, you can also email us at: Canada150@epl.ca

Yes, all of our branches have computers with free WiFi, Internet and email access, word processing and printing. You can use a computer for free—all you need is your library card.

Terms of Use

The Edmonton Public Library provides access to the Internet to fulfill its mission, "We Share."

You must read and agree to the conditions below before continuing to use this service.

Customers must use their own cards or Internet passes to book or access computers.

Library computers may not be used to:

• Access sites or transmit materials that violate Canadian federal or provincial laws or City Bylaws and/or are defamatory, discriminatory or obscene.
• Send fraudulent, harassing or obscene email messages.
• Display overt sexual images.

The Edmonton Public Library also prohibits:

• Damaging or modifying the Library's computer equipment, software or network.

View our Public Internet Access policy - PDF.

Failure to comply with the EPL Public Internet Access Policy and the prohibited activities listed above will result in loss of Internet access and possible banning from all library facilities. Unlawful activities may result in prosecution.

The Library reserves the right to terminate an Internet session at any time.

Yes, you can use our public computer stations at all library locations. Computers are available to anyone with a free Edmonton Public Library card.  All computers have high-speed internet access, Microsoft Word, Excel and PowerPoint.

If you already have a library card, book a computer now.

Interlibrary Loans (ILL) are the way library materials are made available from one library system to another. If Edmonton Public Library doesn’t own an item or format that you need, our Interlibrary Loan Department will try to get a copy sent from another library system within Alberta or Canada.

Interlibrary loans are lent on the basis of immediate availability. This means that the lending library determines if an item is available to lend at the time the ILL request comes in. EPL ILL requests are not put into the hold list for any item from an outside library system. You can re-request an item a few weeks after being notified that the item was in use by local customers.

To book a tour, please complete the online request form.  Please book your tour a minimum of four weeks in advance. If you need to arrange a tour sooner, please contact your local branch and we'll do our best to make it happen.

Visit an EPL location to get your baby a free library card. Children under 36 months also receive a second free board book (also available in French) and an illustrated Welcome Baby Songs and Rhymes booklet (digital versions available in five world languages).

Yes, there are Makerspace Assistants on hand at all times. The Assistants aren’t experts on everything; however, they are there to help and learn things together.

To book a LEED tour, fill out the form on the LEED Tour page or email FAOHelp@epl.ca to make specific arrangements.

General Admission ($150): Join the excitement and be part of the evening's festivities. This ticket includes access to the main event space, catering, and a night of unforgettable entertainment. 

Friend Package (10 Tickets for $1,350 - Save $150!): Gather your closest friends and enjoy the gala together! This package offers a discounted rate on admission for groups of 10, perfect for creating lasting memories. 

VIP Experience ($200): Elevate your gala evening with exclusive VIP access. This ticket grants you entry to a premium area with special amenities, along with all the perks of general admission. 

VIP Group Package (10 Tickets for $1,800 - Save $200!): Make it a night to remember with the VIP treatment for your entire group! This package provides discounted VIP access for 10 guests, with exclusive space and premium amenities. 

You can borrow a turntable for up to 21 days. Renewals are not allowed.

You can find our current list of iPad apps here.

Bookings are available for four or eight hours. We do not pro-rate our fees for shorter events. 

Our rooms are popular. When you reserve a space, please consider the amount of time you need, including time for setting up and cleaning up afterwards. As outlined in the contract, the facilities are booked “as is” with customers being responsible for both set up and clean up within the allotted time frame.

No, a library card is only required to borrow material. Cards are FREE and babies three and under can receive a Welcome Baby package including your choice of board book!

To get your free library card, sign up online or visit any one of our 21 locations.

No, since your child will turn five before the first book is mailed out (7-10 weeks after your application is submitted).

The Kitchen hosts a variety of activities including basic and intermediate classes, meal preparation workshops, nutrition workshops, knife skills classes, and a variety of demonstrations. Learn more about Kitchen classes and events.

Les livres doivent avoir été écrits en français. Pas de traductions! Nous considerons aussi les questions suivantes:

• Est-ce que c’est un livre populaire pour les jeunes? Nous parlons aux jeunes qui viennent à la bibliothèque, les parents, et les enseignant(e)s pour connaitre les titres populaires. Nous observons aussi ce qui est beaucoup emprunté de la bibliothèque.
• Est-ce que c’est un livre bien-écrit? Nous lisons les livres et les listes des prix littéraires.
• Est-ce que la liste représente une grande variété de sujets et genres? Nous voulons s’assurer que chaque étudiant(e) puisse trouver un livre intéressant.

iPhone: EPL has added a shortcut to view On Order titles to the home screen of the app – it’s located just below our Staff Picks. 

Android: Scroll past the New at the Library section on the home screen and tap the “View on order titles” buttons. You can filter by format, audience, and more. 

A list of acceptable personal identifications to sign up for a library card can be found on our website.

You will be notified by email or phone when your items are ready for pickup.

Yes, you can return items in-branch at select locations and where outside return chutes are available. Check out our locations for details.

Yes, computer access and printing are available at all EPL locations.

The hours of operation remain the same.

If you missed it at your baby’s two-month immunization, simply ask for your Welcome Baby package the next time you visit a Public Health Centre.

As this is a special collection meant to showcase the work of local writers, a focus on a print collection allows us to highlight and celebrate these works to all visitors of the Stanley A. Milner Library. If you would like EPL to consider purchasing your ebook, please follow the guidelines provided on our Information for Creators page.

If you want your video to be added to EPL’s Canada 150: Edmonton Stories channel, you will have to have checked “Anyone can see my video” for your video’s privacy settings. This means that your video is available to be viewed by the public and can be seen by anyone who browses our channel. It might also be discoverable through searches online.

We have free programs for the whole family: spend time with your children in storytimes, get help with your resume, learn English, attend computer classes and more.

Yes, printing and photocopying services are available at all library locations.  The cost for standard, single-sided black-and-white printing and photocopying is 10 cents per page, and standard, single-sided colour printing and photocopying is 50 cents per page. For the full range of print services and costs, please see the fee schedule. We also have a remote printing option that allows you to send your documents to library printers from your home or the office, and you can release the job when you get to the library! Find out more now.

Interlibrary Loans are a free service offered to EPL members in good standing. Simply submit your ILL request using Relais D2D or the Interlibrary Loan Request Form. Please be sure the information is specific and accurate. If you are not certain of the title, please ask EPL staff to assist you with the ILL requesting process. Please do not submit more than one request at the same time for an item.

When your Interlibrary Loan arrives at your branch, you will be notified by our automated telephone system unless you have email notification on file. We will telephone you if the materials are for in-library use only.

An EPL borrower who has more than 50 items on hold or fees over $10.00 will not be able to receive their ILL requests.

ME Libraries memberships and The Alberta Library (TAL) memberships are not eligible to use EPL’s ILL service.

If a library item is past 8 days overdue, a notice will be mailed or emailed to you. If a non-Hits to Go item has not been returned after 21 days, or, if a Hits To Go item has not been returned after 14 days, you will be billed for the replacement cost. 

If your fines reach a total of $10 or more or if you have 40 items or more checked out or 10 items overdue, you will not be able to borrow any more items, place holds or access eBooks, eAudiobooks or any other digital content until your account is in good standing.

Reading Buddies partners students aged 13 – 17 with "buddies" in grades 2 – 4 for one-on-one reading and interactive games.  Find out when these programs are offered now!

Yes, EPL's popular Welcome Baby song and rhyme booklet is available electronically in five world  languages: Chinese, French, Spanish, Tagalog and Vietnamese.

Yes—booking computers and equipment requires a library card. EPL resident cards, post-secondary L-Pass, Metro and TAL cards are all accepted.

Fueling young imaginations! Every dollar raised at this incredible gala will go directly towards launching EPL's exciting new Cook Up a Story Summer Camps program. This innovative program promises to ignite a love of storytelling and literacy in young minds. By attending the gala, you're not just enjoying a wonderful evening, you're investing in the future of our community's young storytellers! 

You can borrow up to five vinyl records and one turntable at a time for 21 days; no renewals are allowed.

Besides exploring technology, there are many different things you can do with your child at the Library! Attend one of our free children’s classes, cozy up with a good book, play with our toys, or say hello to our fish. A staff member will be happy to explore screen-free activities available in their location with you.

We've postponed the Play Support Volunteer position due to COVID-19 safety regulations. Check back later to learn more and to apply for the position.

Yes, The Kitchen will offer in-person and online classes. Learn more about The Kitchen classes and events. 

Support a great cause! Since this is a charitable gala, tax receipts will be emailed to the ticket purchaser's email address on file for the portion of the ticket price deemed charitable post-event if eligible. This way, you can claim your contribution towards your taxes while celebrating with us.

This summer, there are two ways to track your reading hours:

• On paper: Pick up a reading log at your nearest EPL branch. A reading log helps you keep track of the hours you've read over the summer. It also includes ballots you can fill out to enter the prize draws. Two are for the grand prize draw - you can fill one in for every six hours you've read. The other ballot is for the weekly book prize draw - you can fill one in for each week you find Octopus Prime hiding at our branches. 
• Online: Can't come in to an EPL location? No problem - simply submit your hours at epl.ca/summerstarts. For every six hours you read, you'll get one ballot into the grand prize draw.

iPhone and Android: Tap on the My Borrowing icon on the navigation bar of the EPL App. If you have items due within 3 days, you can view them by tapping “Due soon.” 

While EPL core operations are funded through the City of Edmonton, some emerging programs and initiatives are funded through donations. EPL’s donors' generosity has helped support past projects such as the Welcome Baby program, epl2go literacy vans, and the revitalization of the Stanley A. Milner Library. 

Library Takeout, outdoors holds pickup, is currently available at all our EPL locations. 

The Children’s Makerspace has materials and activities that will appeal primarily to children ages six to 12, though younger and older kids (and kids at heart) are also welcome!

A number of rooms and event spaces are available to rent in a variety of sizes and configurations. Please visit the room rental page for further details.

Yes, you can get a library card in-branch. You can also sign up for a card online at www.epl.ca/signup.

No, bookings are not required. However, you can reserve your computer in advance at mypc.epl.ca. Please note computer bookings are limited to one hour per customer per day.

Please share any questions you have through our chat service. Your question will be directed to the right staff member to respond.

Due to COVID-19 pandemic, some of our services are unavailable at this time.

Once EPL fully reopens, the following services will be available at the new Abbottsfield – Penny McKee Branch:

• A fun Makerspace to support STEAM (science, technology, engineering, arts and mathematics) learning activities and digital creative projects
• A community art gallery
• Faxing and photocopying services
• Public computers and printing services
• 24-hour external item return
• Gender-neutral washrooms

If your work is already in the Capital City Press Collection, we will not purchase additional copies. If your work is in EPL’s general collection, please submit for consideration.  

Yes, we will purchase your book at the retail price. 

No, every member of the family requires their own library card for free admission.

You can choose a Creative Commons license on Vimeo which lets others know how they can and cannot use your video. To apply a Creative Commons license to your video on Vimeo, follow these steps:

1. Click on your video.
2. Click on the Settings button underneath the video.
3. Click on Advanced in the left hand Settings menu.
4. Select a Creative Commons License.
5. Click Save.

To learn what each license means, visit the Creative Commons Licensing types page and to learn more about Creative Commons in general, check out their FAQ page.

Yes, scanning services are available at all library locations.  Scanning is free.

Faxing to local or toll-free numbers is available at all library locations.   Faxing is also free.

Protocol is a traditional set of rules or etiquette that demonstrates respect for the Elder. When seeking knowledge from an Elder, learners present the Elder with an offering of tobacco or another gift and make their request. 

Each ILL item is identified by a book band on the front or back cover. You can check an ILL item out with your regular library items at a self-check-out machine. If your item doesn’t scan or appear on your check-out list, please see EPL branch staff at Customer Service.

Please keep the ILL book band on the item and drop it off at any EPL branch or EPL item return drop. Your ILL item will check-in just like a regular EPL item.

Room capacity is based on the number of people in the space, which changes if you plan on using tables and chairs. Capacity is outlined for every available meeting room to help you determine which room will accommodate your needs.

Vinyl records are available for borrowing exclusively at Stanley A. Milner Library. While they can be returned to any EPL branch, we kindly encourage you to return them to Stanley A. Milner whenever possible.

This part’s important: If you’re not sure about a space, come see it in person before planning your event. Most of our branches only have one meeting room. If you find it’s not suitable on the day of your booking, there may not be another option. If you need to cancel, please note we do not provide refunds for cancellations made within 48 hours of the booking start time.

Can’t visit ahead of time? Let us know and we’ll email you pictures of the space, so you can see it from different angles. For specific contact information, visit our locations page and choose your branch.

No, a library card is not required to apply to the program. However, EPL cards are FREE and let you borrow thousands of print and digital materials including books, movies, video games and more. To sign up online, visit epl.ca/FreeCard.

While our virtual classes are free to attend with registration, our in-person Kitchen classes typically have a fee and require registration. The in-person class fees vary in cost depending on a number of factors, such as required ingredients, level of difficulty and length of class.  

Learn more about The Kitchen classes and events. 

Fueling young imaginations! Every dollar raised at this incredible gala will go directly towards launching EPL's exciting new Cook Up a Story Summer Camps program. This innovative program promises to ignite a love of storytelling and literacy in young minds. By attending the gala, you're not just enjoying a wonderful evening, you're investing in the future of our community's young storytellers!

Welcome to the Gala! The festivities will be held within the stunning Stanley A. Milner Library. Look for our friendly EPL staff stationed at the main library entrance to guide you on your way to an unforgettable evening. Please note that access won't be available through the parkade for this event.

iPhone: When viewing a title’s details in the app, tap the Borrow tab, then tap the “Availability by location” link to see which branch(es) have copies of the item available. 

Android: When viewing a title’s details in the app, tap on the blue Availability by location link above the green Place hold button to view a list of branches with available copies. 

When you set preferred locations, those preferred locations with available copies of the title will be shown first. 

It depends! If you use only the consumable material such as cardboard, brass fasteners and other things clearly marked, then you can take your creation home.

If you’re using our robots, Lego or other reusable materials, then you can either put it on display or take a picture and, if you want, let us feature it on our digital display.

Visit an EPL branch during the promotional period to find a golden ticket. Search the Library for the golden ticket and tell a library staff member once you’ve found it to receive your special invitation to the grand opening celebration.

We will also be giving out golden tickets on our social media channels during the promotional period so be sure to follow us on Facebook and Twitter.

Need a hint? Every day at 10 a.m., we will reveal the two branches hiding a golden that day on Facebook and Twitter.

Yes. Contactless (e.g. tap debit/credit) payments will be accepted. You can also make payments online by logging in to My EPL account. Cash payments are also accepted.

Yes it does! All existing late fees are forgiven. However, if you have outstanding replacement fees for item(s) you have not returned, these need to still be paid.

All books will be purchased through our authorized print vendor. EPL will not accept donations or purchase materials or titles left at an EPL location, or any material with an invoice from an author that we receive without a purchase order number authorized by EPL. 

No, we will not be accepting donations to the collection. Any books donated to the library will be sent to our book sale for fundraising.

Yes, if your child is six years old or under only.

If you have uploaded your digital story using your own Vimeo account, you delete your video by following these steps:

1. Login to your Vimeo account.
2. Click on your profile in the top right corner.
3. Click on Videos.
4. Select the video you want to delete.
5. Click on the Settings button underneath the video.
6. Click on Video File in the left hand Settings menu.
7. Click the red Delete button.
8. Enter your Vimeo password to delete the video.

If your video was uploaded to the EPL Canada 150 account by an EPL staff member, please email Canada150@epl.ca with the title of the video and a note requesting it be deleted.

Yes, library staff can help you set up your own email address.

You can get a free email address through Gmail, create an email account now.

If you're having difficulty, please visit any library location for assistance.

A maximum of 1 renewal is permitted.

If an ILL book band has a yellow sticker that says No RENEWAL on this item, it means that renewals are not possible.

Renewals on ILL items depend on the lending library’s policy. (The green check mark just means that we can ask for a renewal, it doesn’t mean we’ll get one).

Please contact EPL’s ILL Department for ALL renewal requests one week before your item is due, as EPL Branch staff are not able to renew ILL materials. EPL cannot renew or extend the due date without asking the owning library’s permission. Once we hear back from the lending library, we will let you know whether you can keep the item for an additional 3 weeks.

Please contact the ILL Department at our email address ILL@epl.ca or call 780-496-7027.

Vinyl is a medium used to store music, made with PVC resin and heat press plates to press grooves into the material. For more detailed information, visit https://vinyliq.com/how-are-vinyl-records-made/

EPL offers not-for-profit programs a reduced rate as a part of our civic role to help Edmonton-based agencies and organizations.

If your organization is registered federally or provincially with a charitable organization number or federal tax number, you’re eligible. Please provide your proof of status (i.e. registered charity or not-for-profit number) when submitting your request. 

Rental rates are the same for all meeting rooms in all branches and include all furniture and/or AV as outlined on our website. Make sure you’re booking the right space to suit your needs. Customers are responsible for set up and take down of tables, chairs and other equipment within the four or eight hour booking.

Rates are higher for event spaces as they are larger rooms and come with more robust AV inclusions.

The Kitchen can accommodate up to 36 participants. 

Change of plans? We understand that things come up. For your information, ticket refunds or transfers are only accepted until October 2nd at 11:59 pm. After this deadline, all ticket sales are final, and no transfers will be allowed. If you need to inquire about a refund or transfer within the allowed timeframe, please contact us at give@epl.ca as soon as possible.

Tap on the library card icon in the top right corner of the EPL App home screen. This will display your library barcode and card number. To make your library barcode bigger, rotate your device horizontally.

Find more information about tour options and how to book a tour on our library tours page. Fill out the form, and a librarian will be in touch to schedule your tour.

There's also plenty for your group to do if you just stop by, though, so feel welcome to come at any time.

We surpassed our original goal of $10 million and raised over 18 million dollars with the support from the community and the Friends of EPL.

EPL is committed to minimizing wait times, we purchase additional copies of titles to meet customer demand, based on a copy to holds ratio. We track the number of holds we have on every title and make sure that customers are not negatively impacted. If some items are being kept longer than the 3 weeks, our copy to holds ratio would dictate more copies need to be purchased.

Staff will prepare your holds inside and will then bring them outside, handing them to you once they are ready.

Due to COVID-19 pandemic, some of our services are unavailable at this time.

Once EPL fully reopens, there will be some Makerspace tools and services available, including:

• A 3D printer
• A digital conversion station
• iMacs
• A sewing machine
• A vinyl cutter

This depends. The collection will be maintained as per the library’s collection and weeding standards. Books may be removed periodically from the collection based on use or damage. 

We will contact you by email if your book is selected for the collection. 

Yes, you must buy passes to enjoy the rides. You can purchase your tickets here or at the grounds.

To help you get started, we have created two documents with instructions and screenshots. Feel free to download and print the documents below by clicking on the links:

EPL_Canada_150_Vimeo_Instructions

EPL_Canada_150-VIMEO_FAQ-Screenshots

We have many resources for newcomers to our city, including staff, community librarians and settlement practitioners, to help you with common questions. Get more information.

Library staff can look at your resume/cover letter and answer questions about format, spelling and grammar.  For more detailed support, library staff can direct you to an appropriate service.

• Books 
• CDs (Alberta libraries only)
• DVDs and Blu-rays (Alberta libraries only)
• Videogames (Alberta libraries only)
• Photocopies of specific magazine articles or newspaper articles
• Photocopies of specific pages/sections from city directories (phone books, Henderson’s Directories, etc.)
• Microfilms/Microfiche (may only be viewed at the Stanley A. Milner Library or the Whitemud Crossing Branch)

There is no way to control the order in which ILL items arrive. As we are one of the busiest ILL departments in all of Canada, we need your help to be as efficient and economical as possible with our Interlibrary Loan requests.

So when requesting multiple seasons or volumes of a series, please consider submitting requests for subsequent volumes or series when you see the current season/volume has shipped. Check My Account on Relais D2D for status updates.

Many of our volunteer roles require a long-term commitment. Volunteers stay in their roles for a long period of time. This results in low volunteer turn over and vacancies.

Vinyl record grooves are “read” by a turntables’ arm needle and the vibrations from the needle are then transferred to a speaker for listening. Traditionally, you could listen to a vinyl record with analog (non-electric) hand cranked turntables. For more information, visit https://speakergy.com/how-do-vinyl-records-work/#How_Do_Records_Work_%E2%80%93_The_Short_Story

If any music will be played during a rental booking (either live or pre-recorded) the renter is responsible for securing the appropriate SOCAN and Re:Sound licenses and fees.

Yes, make sure you mention if you plan on having any of the below as part of your booking:

• Entrance or admission fees (ticketing).
• Alcohol (either hosted or cash bar).
• More than 100 people in attendance.
• Sales of goods or merchandise (other than books sold at author readings or book signings).
• Charitable fundraising activities (silent auctions, raffle tickets, galas, etc.)

There is an “Event Description” section on the booking form to provide other important details about your event or meeting. Missing or incomplete information may delay your booking.

If your child's application is approved, it generally takes 7-10 weeks from the time you apply until the first book arrives at your door.

Here are a few examples:

• You sign up on March 2. Books for children signed up in March will be mailed out in May.
• You sign up on May 29. Books for children signed up in May will be mailed out in July.

We will be emailing guests closer to the date with more event information and will follow up after the event looking for feedback and providing tax receipts. EPL will not pass your personal details onto any other organization.

Guests can visit us at www.epl.ca/gala , email give@epl.ca, or call us at 587-588-9034 for more information.

iPhone and Android: When you view a title, community star ratings are shown below the cover image, title, and author information. Reviews from individual community members across BiblioCommons libraries are shown below the title’s description and reviews from critics. 

Yes! Our Play Support Volunteer position also takes place in the Children’s Makerspace. Learn more and apply at epl.ca/volunteer/play-space-support.

Yes, we have wheelchair accessibility and parking in the mall for people with low mobility and disabilities.

Selection of submitted books for inclusion in the collection will be based on Capital City Press’s eligibility criteria as well as EPL’s Collection Development Policy. Please ensure that your book meets all of the criteria outlined by the submission form.

The most common job search websites are the following:

• Alberta Jobs
• Edmonton Job Shop
• Jobshark Edmonton
• Monster
• Service Canada Job Bank

It can take 3-6 weeks* from the date of your request. If you haven’t seen any change in the status of your request for 3-4 weeks, contact the EPL ILL Department to inquire about your ILL request. There are various factors that can impact the amount time that it can take to receive your ILL.

It is not possible to suspend ILL requests if you are going to be away, as you can with holds on EPL material. Please contact ill@epl.ca if you’ve placed a request and are going to be unavailable to pick it up for any length of time. We’re happy to cancel and then replace a request upon your return.

*You can potentially access items from the metro Edmonton area libraries faster by using a ME Libraries membership. This type of transaction is faster because you cut out the middle-men – namely the ILL departments of the libraries involved.

For more information, please speak to a customer service representative at one of our Edmonton Public Library locations.

Alcohol may be allowed in program rooms and event spaces. The following conditions apply:

• You must outline on the booking request if you intend to have alcohol as part of the event, and how you plan on providing it (i.e. free to guests or available for purchase)
• Alcohol sales are not permitted unless authorized by the Library.
• The use of any alcoholic beverages in the space must conform to regulations set by the Alberta Gaming & Liquor Commission. Customers responsible for procuring the proper license.
• Open containers must not leave the designated rental space and must be disposed of before leaving the space. Please note that EPL has a strict policy around intoxication in the Library during open hours.

You must present your liquor license if requested by EPL. Failure to do so may result in cancellation of your booking.

Catering is allowed in all of our branches and there is no exclusive provider. Remember to check with Alberta Health Services for Alberta’s Food Regulations.

The list of titles is available here. Please note that book titles are subject to change based on supply chain issues.

Kitchen classes and events are facilitated by EPL staff, our Kitchen Coordinator and Community Experts and Partners.  

You can become a monthly donor here.

*Please note that due to fraud prevention protocols and recommendations, EPL only can accept monthly donations of $5 and greater.

You can access the underground Library Parkade from 99 St. or 100 St. More information about parking hours and rates can be found on the City of Edmonton website at edmonton.ca.

All EPL locations have free WiFi.

No, unfortunately we are not accepting donated materials at this time. We are focusing on providing our primary services safely and will communicate when we are able to receive donated material.

A replacement fee is the cost of an item not returned.

Yes, there are several locations with cases suitable for exhibition of three-dimensional works. Priority will be given to works demonstrating quality, originality, and consistency of style and form.

We will review the request and provide a response within two business days. If approved, library staff will follow up with the facility contract and any questions about your booking. Once you have returned the signed facility contract, your booking will be approved and you’ll receive a confirmation email outlining next steps, including the link to pay online.

The following documents establish priorities and conditions of public use of EPL’s bookable spaces:

• Customer Conduct Policy, opens a new window
• Library Use Policy, opens a new window
• Meeting Rooms Board Policy , opens a new window
• Meeting Rooms Administrative Policy, opens a new window

If your booking has been confirmed, staff will send you a completed Facility Rental Contract to be signed and returned prior to the event. 

All event attendees are expected to abide by these policies so please make sure you are familiar with them before submitting your request.

Absolutely! The Stanley A. Milner Library is fully accessible by wheelchair. Ramps, elevators, and spacious restrooms are all available for your comfort and ease of movement. If you have any specific questions or require any assistance during the event, please don't hesitate to reach out to our friendly EPL staff – they'll be happy to help!

We recognize donors in a few different ways:

• Donations of $250 or more may be recognized in our annual report or other publications. 

There are limited Makerspace services available. Find an EPL location with Makerspaces services or contact your branch to learn more.

Customers will be billed the replacement cost of a non-Hits To Go item 21 days after the due date and 14 days after the due date of a Hits To Go item, if it has not been returned. At this point it is considered a lost item.

If you would like your book to be considered for our general collection please follow the guidelines provided on our Information for Creators page.

No, children need to have their own library card to get a free ticket. You can get them a free library card by stopping by any of the EPL locations or get a card online.

That’s ok! You can pay in-person at any of our branches.

Once your booking is confirmed, you will receive a confirmation email with a link to pay online via credit card, through a secure payment portal. If you cancel the booking more than 48 hours before the start time of your booking, your credit card will be automatically refunded.

Charging a fee for access is against the basic principles and philosophy of a public library – free and open access to information, ideas, and resources for all people. By removing late fees EPL customers can now enjoy access to our collection’s barrier-free.

Please call the branch ahead of time to let us know when you will be arriving.

If you placed your hold through Relais, you can cancel requests on the My Accounts page. Click on the request you would like to cancel, and then click “Cancel” in the bottom right corner.

To change the pick up location for your ILL requests, please contact the ILL Department at our email address ILL@epl.ca or call 780-496-7027.

We ask that you limit your requests to 5 items at one time.

EPL’s ILL department will send you an email or a letter if we are unable to get the item you requested. The reasons could include:

• Restricted circulation: such as reference material, special collection or electronic format (i.e. educational material, technical manuals, historical documents).
• The item is in use by local customers.
• The item was published too recently. Often libraries restrict new items to keep them available for their own customers.
• The item is missing.
• We could not find any library in Canada that owns the item.

The loan period is 3 weeks. The lending library may restrict the material to in-library use only. Interlibrary Loans can occasionally be renewed, depending on the lending library’s policy. See Can I renew my Interlibrary loan item? FAQ information.

• Materials that are already in the EPL collection (including items on order, Blu-ray versions of DVDs EPL already owns, or non-circulating items)
• AV materials outside of Alberta
• Individual or bound issues of magazines
• Electronic resources

We license our digital content from a number of companies (library vendors). The vendors require us to only allow our customers to access their products. For most products we are only licensed for the citizens of Edmonton. Your library card confirms your identity for the library vendors websites.

We will be emailing guests closer to the date with more event information and will follow up after the event looking for feedback and providing tax receipts. EPL will not pass your personal details onto any other organization. 

Guests can visit us at www.epl.ca/gala , email give@epl.ca, or call us at 780-442-9110 for more information. 

Edmonton's weather can be unpredictable in October, so a convenient coat check will be available for free throughout the evening. We recommend utilizing this service to keep your belongings safe and avoid overheating as you celebrate. 

The convenient underground Library Parkade is accessible from both 99 Street and 100 Street. For your ease, we recommend checking the City of Edmonton website closer to the event date for any updates on parking rates and hours. 

Ditch the table, mingle and mix! This gala is all about enjoying delicious bites and vibrant company. We'll be serving a variety of delectable hors d'oeuvres throughout the evening, offering a chance to sample a diverse selection of flavors as you chat and connect with fellow guests. This format allows for a more dynamic and social atmosphere, perfect for making new connections and enjoying the lively energy of the event. 

General Admission ($150): Join the excitement and be part of the evening's festivities. This ticket includes access to the main event space, catering, and a night of unforgettable entertainment. 

Friend Package (10 Tickets for $1,350 - Save $150!): Gather your closest friends and enjoy the gala together! This package offers a discounted rate on admission for groups of 10, perfect for creating lasting memories. 

VIP Experience ($200): Elevate your gala evening with exclusive VIP access. This ticket grants you entry to a premium area with special amenities, along with all the perks of general admission. 

VIP Group Package (10 Tickets for $1,800 - Save $200!): Make it a night to remember with the VIP treatment for your entire group! This package provides discounted VIP access for 10 guests, with exclusive space and premium amenities. 

This glamorous gala is reserved for guests aged 18 and over. It's a chance to unwind, reconnect, and celebrate in a sophisticated atmosphere. Consider it a night out for grown-up fun! 

The Library may promote the exhibit on the Library website, in social media and other promotions. The Library may also archive the exhibit on the Library website.

We are currently not accepting file submissions outside of participants attending the class scheduled times.  

The automatic return chutes will no longer be available as maintaining this technology is a significant cost to EPL. Based on a pilot run since 2022, the removal of these chutes has not affected most customers, with a minimal impact experienced by those who need their items automatically discharged.  

No, you do not need to check in material. Some branches may provide this as an option for those customers who wish to operate independently, however, speak to staff about alternatives if that is your preference. 

If you would like items to be immediately removed from your account, please speak to branch staff who can provide you with options.  

Any picture file will work. This includes JPEGs, PNGs as well as SVGs.  What is most important is having a good quality image that meets the design requirements for a laser engraving or a cleaned up vector file that meets the criteria to be recognized by the laser cutter for cutting out a shape. 

We are currently not accepting file submissions outside of participants attending the class scheduled times.  

We are currently not accepting non-EPL provided materials. 

This public space is intended for those who do not have access to commercial studio spaces, especially beginners, hobbyists, and early independent professionals. A good rule of thumb is that if you are charging someone else for your services in the space (i.e. for your work as a photographer), your project is not a good fit for the Studio Lab.  

While we’re not interested in governing the content of your project, the Lab is still considered a public space. We ask that you do not include any powders, aerosols, glitter or realistic weapons in your props and that you remain clothed for the duration of your appointment.

Absolutely! Make sure each is aware of the guidelines for using the space. 

Water in a spillproof container is all right, but we ask that customers not bring food or beverages into this space. 

Yes! Please send your recommendations to events@epl.ca.

Our staff is ready to help you connect and configure the controller, ensuring that gaming is accessible to all at Stanley A. Milner Library.

Only you or someone to whom you have given the login information to your account can see your events.

Yes, you have the option to manually delete events from your registration history. This feature allows you to customize the events displayed in your account. 

You will be able to view all the events you have registered for in the last two years only. 

No, support for the controller is limited to the Gamerspace PCs and Xbox.

Yes! You can link the adaptive controller with a second controller to expand your button options or play with a copilot.

No, it can only be used at the Stanley A. Milner Library.

You are responsible for items borrowed on your card or family member’s cards for which you are a guarantor. Please report your card lost to the Library as soon as you are aware of it being lost and update your PIN/password for each card. See EPL’s Library Card FAQs for more information. 

Let the library staff know if you have any digital checkouts or holds through Libby/Overdrive on your lost card when your card is replaced. 

No – though multiple library cards can be added to the same EPL App, this does not create a linkage or relationship between cards in EPL’s systems. Additionally, cards must be added individually on each device where the EPL App is installed. 

To remove access to your library card, change your password/PIN. Changing your password/PIN will also logout of your library account in any other library apps or web browsers where the information is currently remembered.  

1. You can reset your password/PIN online here: https://epl.bibliocommons.com/user/forgot by following the steps shown on the screen. 
2. You can login with your current password/PIN and update it under My Account and My Settings. 
3. You can contact any of our EPL branches for assistance.