Starting Monday, Oct. 5, we’ll be open every day at most EPL locations. Plan your next visit and check out our new opening hours.

Library Policies

To maintain a safe and welcoming environment and so that everyone can enjoy fun and educational activities at the Library, all customers are expected to follow our Library Policies. We all deserve a pleasant environment where we can create, learn, be and work.

To access Board policies, visit our EPL Board of Trustees page.

Challenged Materials

Library Policies - Challenged Materials

Challenged Materials at EPL

Books, magazines and other materials are challenged and banned all the time. Here's a record of challenged materials at EPL since 1998.

Customer's Request for Reconsideration of Library Material

If you think we shouldn't have an item on our shelves, or that it should be relocated within the collection, you can fill out this form.

8 Books Customers Challenged at EPL

See which titles customers have asked EPL to restrict in the Library, why they challenged them and which ones we kept in our collection.

Customer Conduct

What to Expect During Your Visit

We've expanded our services and can't wait to see you in our branches again. Our priority is, and has always been, the health and safety of our staff and customers. Please familiarize yourself with our guidelines before your visit, including the requirement to wear a face covering while inside our branches, per the City of Edmonton bylaw effective August 1, 2020.

Phase 3 What to Expect

Library Policies - Reopening

EPL House Rules: COVID Style

It's official! We're open, which means that we have a few new house rules to make sure everyone stays safe while visiting our branches.

Policy Statement

Edmonton Public Library (EPL) customers and staff expect and deserve a welcoming and pleasant environment in which to use the Library’s services and facilities. On occasion, the conduct of an individual may disturb this environment. In organizations that deal with the public, issues are bound to arise. These may range in seriousness from unintentional disruptive conduct, such as whistling, to actual physical assault. Individuals may not be aware that their conduct is disruptive.

Disruptive and/or inappropriate conduct requires staff involvement when it interferes with other persons’ use of the Library and/or when it could result in injury to self or others. Violations of library rules and expectations may result in restriction of Library privileges, including suspension from library facilities and services. Depending on the seriousness of the offence, violations may result in prosecution.

Social Media Community Guidelines

Our social media platforms are a place for you to share. We want to hear what you think!

We look forward to interacting with each and every one of you on our social media channels! Although we cannot commit to replying to every comment posted, we will answer your questions and engage in conversation whenever possible.

The views of participants in the Edmonton Public Library’s social media channels do not necessarily represent the views of EPL. EPL representatives will be monitoring the input and may participate or intervene, as appropriate. We may not see every inappropriate comment right away, but we will deal with them appropriately upon the next business day. We trust our community members (that’s you!) to be mature, respectful and to respond politely to each other.

Internet Access

Terms of Use

The Edmonton Public Library provides access to the Internet to fulfill its mission, "We Share."

You must read and agree to the conditions before continuing to use this service.

Customers must use their own cards or Internet passes to book or access computers.

Library computers may not be used to:

  • Access sites or transmit materials that violate Canadian federal or provincial laws or City Bylaws and/or are defamatory, discriminatory or obscene.
  • Send fraudulent, harassing or obscene email messages.
  • Display overt sexual images.

The Edmonton Public Library also prohibits:

  • Damaging or modifying the Library's computer equipment, software or network.

The Library reserves the right to terminate an Internet session at any time.

CPL_Computers_2020

Failure to comply with the EPL Public Internet Access Policy and the prohibited activities listed will result in loss of Internet access and possible banning from all library facilities. Unlawful activities may result in prosecution.

Personal Information

Library Policies - Personal Information

EPL Personal Information Banks

In accordance with Alberta’s FOIP Act, EPL has a list of personal information banks (collection of records containing personal information).

Access to Personal Information

Learn more about what personal information EPL collects and how we use it to create a better experience for our customers.

Request Access to Records

You can contact EPL to access some of your personal information. Learn more about how to request personal information
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