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What will a FREE library card get you? A chance to enjoy instant, endless fun!
What will a FREE library card get you? A chance to enjoy instant, endless fun!

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Frequently Asked Questions

  • We license our digital content from a number of companies (library vendors). The vendors require us to only allow our customers to access their products. For most products we are only licensed for the citizens of Edmonton. Your library card confirms your identity for the library vendors websites.

  • Visit our The Palace Project App FAQ, opens a new window to learn more about using The Palace Project App with Libby by OverDrive titles. 

  • OverDrive is the parent company of Libby and several other online resources including Kanopy. Initially, OverDrive’s eContent platform and app for ebooks, eAudiobooks, eMagazines and streaming videos were called “OverDrive.” In early 2023, the “OverDrive app” was discontinued, and replaced by the “Libby by Overdrive App”, which has since been shortened to just "Libby." Since then, OverDrive has been gradually phasing out its “OverDrive” branded econtent and references to these products. That is why you might see some links and econtent referred to as OverDrive, Libby by OverDrive, or simply Libby. 

    The legacy OverDrive site for Edmonton Public Library currently retains OverDrive branding. 

  • There are a few ways for you to look for and suggest titles that are not in EPL’s Libby collection:  

    • You can submit a suggestion for purchase through our website on a  Suggest an Item for Purchase page.  
    • If you search for a title, author or series and it returns no results in Libby, Libby will automatically expand into a “deep search” to display relevant titles that are not yet in the EPL collection but are available in the wider Libby catalogue. From there, you can apply a Notify Me smart tag to be notified if we add the title to our collection. Read more about the Notify Me tag by visiting the Libby Help website.  

    Please note: Adding a Notify Me smart tag does not guarantee purchase by EPL due to budgetary constraints. 

  • Libby is available to download through the Amazon app store on newer Kindle touchscreen tablets and smart phones. If you have an older APK version of Libby on your device, you can continue to use that or switch to the Amazon Appstore version 

    Libby is not available for direct download or file transfer for any Kindle eInk devices.  

    See Libby’s list of compatible Kindle devices 

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