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Borrowing Guide

Taking something out? Here are the ins and outs of placing holds, borrowing physical and digital content, and paying fees for overdue items.

Get a Library Card

What will a FREE library card get you? A chance to enjoy instant, endless fun!

Physical Items

Place a Hold

Did you know that you can request up to 50 physical and 30 digital holds?

Just log in to your account, search for the item you want and click "Place a Hold." You'll be notified by email or phone when your items are ready for pick-up. You have 7 days to pick up your hold(s).

Get Hold NotificationsGet hold notifications by email

Want to receive your hold notifications by email, but don't have your email address on file? Sign up for email notifications!

Digital Content

EPL subscribes to a number of Online Resources, some of which have their own borrowing limits and loan periods.

Digital Content

World Book Encyclopedia

World Book features more than 25,000 articles, 1800 tables, 100 animations and videos, 10,000 pictures, 500 maps and teacher resources.

EPL is Fine Free

Effective June 11, 2020, EPL’s Board of Trustees passed a motion to discontinue late fees for library materials. Eliminating late fees will permanently reduce barriers to accessing our resources and services. All existing fees are forgiven.

However, if a library item is past 15 days overdue, customers will be notified via mail/email. If a library item has not been returned after 30 days, you will be charged a replacement fee for the lost or damaged item.

If you have 40 items or more overdue (longer than 3 weeks for most items except Hits-to-Go), you will be unable to borrow any more items, place holds or access eBooks, eAudiobooks or any other digital content.

Customers who are able to pay their fines are encouraged to pay it forward and make a donation to the Library at epl.ca/give. Funding for EPL builds foundations for early literacy, increases digital literacy, provides services for newcomers and job seekers and so much more.

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Pay Your FeesPay Your Fees

It's important to keep your account in good standing, so visit a branch to pay in person or log in to your account to make a payment online.

Frequently Asked Questions

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