FAQs

Some NEOS libraries do charge for this access ($10-$25), so please check with the specific library of interest in advance.

Just visit one of the NEOS member libraries (neoslibraries.ca/member-libraries/) with your EPL card and additional identification.

You can access resources from college and university libraries, government libraries and even hospital libraries! Here's a complete list of NEOS members:

College and University Libraries

• Burman University
• Concordia University of Edmonton
• Grande Prairie Regional College
• MacEwan University
• Keyano College
• King's University College
• Lakeland College
• Newman Theological College
• Norquest College
• Northern Lakes College
• Olds College
• Red Deer College
• University of Alberta
• Vanguard College

Government Libraries 

• Alberta Government Library
• Alberta Innovates - Technology Futures

Hospital Libraries 

• Alberta Health Services
• Covenant Health

Please visit the NEOS Library Consortium Catalogue to learn more about the material available from the above libraries. 

You can return your NEOS materials to any NEOS affiliated library. You can find the list of libraries here: neoslibraries.ca/member-libraries/.

Yes, overdue NEOS library materials are charged a fee of $1.00 a day per item.

The loan period is two weeks with four renewals as long as no one else has put a hold on the item, with a limit of 30 items on loan at a time.