Refugees FAQs

  • General Questions

    You will need a valid piece of identification and proof of address to get a free library card.  You can sign up online or visit one of our 20 branches.

    Yes, all of our branches have computers with free WiFi, Internet and email access, word processing and printing. You can use a computer for free—all you need is your library card.

    Terms of Use

    The Edmonton Public Library provides access to the Internet to fulfill its mission, "We Share."

    You must read and agree to the conditions below before continuing to use this service.

    Customers must use their own cards or Internet passes to book or access computers.

    Library computers may not be used to:

    • Access sites or transmit materials that violate Canadian federal or provincial laws or City Bylaws and/or are defamatory, discriminatory or obscene.
    • Send fraudulent, harassing or obscene email messages.
    • Display overt sexual images.

    The Edmonton Public Library also prohibits:

    • Damaging or modifying the Library's computer equipment, software or network.

    View our Public Internet Access policy - PDF.

    Failure to comply with the EPL Public Internet Access Policy and the prohibited activities listed above will result in loss of Internet access and possible banning from all library facilities. Unlawful activities may result in prosecution.

    The Library reserves the right to terminate an Internet session at any time.

     

    We have free programs for the whole family: spend time with your children in storytimes, get help with your resume, learn English, attend computer classes and more.

    With your library card, you can borrow books, movies, music and more for free. We have materials available in 20 languages from around the world, including Arabic. We also have English learning language resources for children, teens and adults.

    You can use your library card to access eBooks, audiobooks, music, movies, same day newspapers from around the world and more than 100 databases and online language learning tools.

    We have many resources for newcomers to our city, including staff, community librarians and settlement practitioners, to help you with common questions. Get more information.