Digital Privacy FAQs

  • General Questions

    To provide library services online, EPL stores some customer information (such as account and holds information) in our system. On our website, we also use cookies, opens a new window and logging practices, opens a new window. Logging practices can help a library learn what parts of our website are the most (or least) popular and work to create the best service for our customers at a consolidated level. Our online resources, opens a new window are provided by third party vendors with their own privacy policies. We recommend reading the vendors’ privacy policies before getting started. For more information, visit our Digital Privacy page, opens a new window.

    Cookies are small data files created by websites and stored on your electronic device’s hard drive. Cookies allow customization of your visit to a website. There are two main types of cookies: session cookies (which last the duration of each of your visits to a website) and persistent cookies (which stay on your computer for a predefined period of time until you clear the cookies). Learn more about cookies, opens a new window.

    Cookies collect information about your online activity, browser and device to help provide an improved and customized website experience when you visit a page. Cookies can save your preferences, such as your language preference, your preferred library location to pick up your holds or that you’re logged into a website. Learn more about cookies, opens a new window.

    If you have any questions about the Edmonton Public Library and your digital privacy, please contact us, opens a new window.