eBooks FAQs

  • General Questions

    We license our digital content from a number of companies (library vendors). The vendors require us to only allow our customers to access their products. For most products we are only licensed for the citizens of Edmonton. Your library card confirms your identity for the library vendors websites.

    Tablets, smartphones and Adobe Digital Editions-compatible eReaders can all be used to download and read eBooks. Devices using Windows, Mac, Android and iOS operating systems are compatible and among the most commonly used.

    Below is a list of devices and their compatibility:
    Device Library eBook compatibility DRM software used to transfer to your device
    Kobo Yes Adobe Digital Editions, direct download of OverDrive books on compatible models
    Kindle eReaders (e.g., Kindle Paperwhite, Scribe, Oasis) No Kindle E Ink eReaders are not compatible with Adobe Digital Editions
    Kindle Fire Tablets Yes Libby app through Amazon Appstore, model-specific information
    NOOK Yes Adobe Digital Editions
    Sony Wifi Reader, Sony Pocket eReader Sony no longer supports these devices. While some remain compatible with upgrades to databases this could change at any time. Sony Reader for PC and Mac

    Our eBook collections vary by vendor, but most often support EPUB and PDF files, as well as read in browser options.