Dear Library Customer,
As you know, the Edmonton Public Library (EPL) has been closely monitoring the developments related to COVID-19. This is a constantly evolving situation and we continue to work collaboratively with City of Edmonton and Alberta Health officials to ensure EPL practices align with new information as it is available.
In our last update we shared our first step towards reopening with our holds pickup service, Library Takeout. We heard from many of you on your excitement to return to the Library and the desire to access more physical materials. We are listening and remain committed to meeting your needs where possible, while following the public health restrictions in place.
Today we’re thrilled to introduce Library , opens a new windowExpress Checkout, opens a new window, EPL’s new self-service approach to accessing select library materials and holds. With this new service, you can visit participating EPL locations in-person to pick up your holds and access new items in our collection through Hits-to-Go and Staff Picks. Library Express Checkout will have reduced hours, branch capacity, and physical distancing measures in place to adhere to the guidelines set by Alberta Health Services. The health and safety of our staff and customers remain our top priority.
Library Express Checkout is now available at our Clareview Branch, Lois Hole Library and Mill Woods Branch and will soon be expanded to other locations. Customers will be able to place holds on Monday, July 6.
If you have materials you would like to return at one of the locations offering Library Express Checkout, please use the outside 24-hour material return chutes to return any borrowed items. Items will be quarantined for a minimum of 72 hours before they are processed as recommended by the Canadian Urban Library Council and Provincial Government.
Have questions about this new service? Check out our FAQs, opens a new window.
If you prefer to access the Library from the comfort of your home, customers with computer access will continue to have free and unlimited use of EPL’s digital resources through EPL from Home, opens a new window. Plus, you can chat virtually with us at epl.ca/ContactEPL, opens a new window or over the phone at 780-496-7000, opens a new window or text 587-817-0337, opens a new window. Whether you want to discover new resources, receive book recommendations, or have any questions, we’re always happy to hear from you.
Thank you for your patience as we work together to ensure the well-being of all Edmontonians and mitigate the spread of COVID-19.
Chief Executive Officer
Edmonton Public Library