Digital privacy refers to the protection of an individual's information that is used or created while using the Internet on a computer or personal device.
Confidentiality of all information and data collected by the Edmonton Public Library is at the core of our values. EPL is committed to protecting your privacy. This section of our website was designed to inform our customers about their online experience while using our website and resources.
Through these pages you will learn about digital privacy and how it relates to EPL with the following sections:
- Access to Personal Information
- Request Access to Records
- Logging Practices
- Digital Privacy for Online Resources
- Related Policies
EPL is committed to the protection of your personal information while keeping in line with applicable legislation including:
- Alberta Libraries Act
- Child, Youth and Family Enhancement Act
- Freedom of Information and Protection of Privacy Act
PII: Personally Identifiable Information
Personally Identifiable Information, or PII, is any information that can be used to identify an individual and their online habits and activities.
This information includes, but is not limited to: name, library card number, email address, home or business address, phone number, date or year of birth, circulation records (materials checked out or requested, fees waived or paid, holds placed), websites visited, etc. For a library this includes all library-created records including online computer booking, registration for equipment of facilities, and circulation records.
EPL and Digital Privacy
Edmonton Public Library is dedicated to the protection of your information. We collect information directly from our customers through our website forms and services (such as Interlibrary Loan and Personalized Picks), through cookies and analytics on our website, and through EPL chat help. We collect this information to ensure proper operation of the Library and in order to provide our customers with the best service possible.
EPL subscribes to a diverse list of online resources—such as hoopla, OverDrive, Rosetta Stone, and Lynda.com—to bring the best content to your computer or device. These online resources can also be referred to as third-party resources.
We provide information that verifies that you are a valid library account holder to our third-party resources, but these resources can also ask you to sign up for accounts using additional information like your email address and username. The third-party resources that EPL subscribes to are governed by their own privacy policies and terms of reference. We recommend that you check all third-party resources’ policies and terms before agreeing to use their services.
For more information about digital privacy and our Online Resources please check out the Digital Privacy and Online Resources page. To learn more about all our online resources privacy policies and terms of reference, please check out our A-Z Online Resources list for links to each vendors privacy information.