We're currently offering Library Express Checkout (in-person holds pickup and access Hits-to-Go) at most branches. We also have some exciting news: you can now place new holds and late fees for library materials have been permanently discontinued!  Learn more.

Outreach Services

Visit our Outreach office.

Our outreach workers are located at our Enterprise Square (Downtown) Branch, but can also be accessed in-person at our Abbottsfield-Penny McKee, Sprucewood and Woodcroft (Westmount) branches some days of the week.

Contact Us

Questions about EPL’s outreach program? Call the manager of the Enterprise Square (Downtown) Branch at 780-496-7062.

About Outreach Services at EPL

Great libraries welcome everyone.

In 2011 EPL partnered with Boyle Street Community Services to launch an outreach program when an increasing number of people were seeking refuge in the downtown branch. Initially the program was supported by the provincial Safe Communities Innovation Fund.

Based on our Community-led Service Model, the program works to help and empower at-risk Edmontonians through literacy, education, connections and social support. We have also formed partnerships with the Bissell Centre and Homeward Trust to support homeless individuals in finding housing.

Some people might not access existing social services, but visit EPL knowing it’s a safe, friendly space. Clients of the program find social support and assistance needed to manage challenges, and make lasting changes towards a better life.

In collaboration with library staff, our three outreach staff (all registered social workers) work in and outside four branches (Enterprise Square, Abbottsfield, Sprucewood and Woodcroft). But their impact reaches well beyond the library’s walls.

EPL was awarded a 2015 American Library Association Presidential Citation for the program, and has presented both nationally and internationally on the service.


Outreach - Event Card

Campfire Time with Peter Puffin's Whale Tales

Jul 21st | 2:00pm - 2:45pm
Online event
Join Peter Puffin's Whale Tales in this virtual sing-a-long with music, actions and stories to lift your spirit in a joyful celebration!


Online Resources

Outreach - Online Resources

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