Forms Completion Volunteer
Support library customers who have challenges with digital literacy and/or English language skills to review and complete a variety of online or paper government forms, such as Employment Insurance, Citizenship and Immigration.
Volunteer Location
Thank you for your interest in volunteering with EPL. There are no volunteer opportunities for this role at this time.
Volunteer Responsibilities
- Work alongside the customer to complete government forms either online or on paper.
- Use language skills to support customers who may have difficulty understanding English language documents.
Volunteer Skills & Qualifications
Required
- Proficient in English (spoken and written).
- Ability to speak, read and write in a language other than English.
- Excellent interpersonal skills.
- High digital literacy skills including typing and website navigation.
- Excellent technical competence.
- Critical thinking skills.
- Clear Police Information Check with Vulnerable Sector Search
Preferred
- Experience working with newcomers or persons with limited English language skills.
- Experience helping someone with limited digital literacy skills.
- Previous experience filling out government related forms for others.
- Fluency in Arabic or Somali is preferred
Volunteer Commitment
Length of Commitment
- Long Term
- Minimum commitment of 6 months (June 2025-December 2025)
Time Commitment
- 2.5 hours once a week
Volunteer Benefits
- Eligible for a reference letter after completing the volunteer term commitment.
- Support English Language learners in need of assistance.