All branches are temporarily closed effective immediately. Following the announcement of stricter health measures on Tuesday, April 6 by the Government of Alberta, all 21 EPL locations will be temporarily closed until further notice. We remain committed to providing access to library services and materials during the closure with Library Takeout Service, Personal Picks Pack, our expansive digital collection and virtual programming still available.
Follow this page for updates and view updated branch hours by location.
Library Takeout Service
Library Takeout—EPL’s outdoor contactless pickup service allows you to access our physical borrowing collections, staff-supported printing, copying scanning and faxing as well as information services without having to come into the branch.
Please note: Once you've been notified that your hold is ready, you have one week to pick it up at a Library Takeout branch.
How It Works
Frequently Asked Questions
Library Takeout - FAQs
Library Takeout—EPL’s outdoor contactless pickup service allows you to access our physical borrowing collections, staff-supported printing, copying scanning and faxing as well as information services without having to come into the branch. Learn more.
Our Library Takeout hours are as following:
All branches (excluding Londonderry, McConachie and West Henday Promenade branches):
- Monday to Wednesday – 10 a.m. to 6 p.m.
- Thursday – 10 a.m. to 9 p.m.
- Friday and Saturday – 10 a.m. to 6 p.m.
- Sunday – 1 p.m. to 5 p.m.
Londonderry Branch hours:
- Monday, Tuesday, Wednesday, Friday –10 a.m. to 6 p.m.
- Thursday -10 a.m. to 7 p.m.
- Saturday –10 a.m. to 5:30 p.m.
- Sunday –1 p.m. to 5 p.m.
When you arrive, call the phone number posted on the exterior of the branch—be sure to stay in your vehicle or at least two metres (six feet) from the library door and other customers. Let staff know that you would like to pick up your holds and be ready to share your library card number.
Staff will then prepare your holds and provide instructions on how to retrieve your holds once ready.
Don't have a cell phone? Please call the branch ahead of time to let us know when you will be arriving. Upon arrival please hold up a piece of paper with your name on it at the door for staff to see from inside the building.
Can't make a phone call? Text 587-817-0337 to make arrangements to pick up your hold at your branch. Upon arrival please hold up a piece of paper with your name on it at the door for staff to see from inside the building.
Library Takeout Branches
Personal Picks Pack
Do you miss browsing our collection? We can help! Fill in our Personal Picks Pack form with a brief description of what you’re looking for and we'll select some items that match your interests. Available for pick up through our Library Takeout branches.
Frequently Asked Questions
FAQs - Borrowing
Most items can be borrowed for up to three weeks, except Hits-to-Go items (which are one-week borrowing). For example, books, magazines, CDs, DVDs, Blu-rays, videogames and interlibrary loans. Please return the items on time so we can share them with others.
Renewing is easy:
- Online– Log in at EPL.ca and renew your materials in “My account” under “My EPL.”
- By phone– Grab a pen, paper, your borrowed materials, and call 496.7047 and follow the instructions.
- At a branch– Use one of the public catalogue terminals or speak to a staff member.
If a library item is past 15 days overdue, a notice will be mailed or emailed to you. If a library item has not been returned after 30 days, you will be billed for the replacement cost.
If your fines reach a total of $10.00 or more or if you have 40 items or more overdue, you will not be able to borrow any more items, place holds or access eBooks, eAudiobooks or any other digital content.
Yes it does! All existing late fees are forgiven. However, if you have outstanding replacement fees for item(s) you have not returned, these need to still be paid.
EPL is committed to minimizing wait times, we purchase additional copies of titles to meet customer demand, based on a copy to holds ratio. We track the number of holds we have on every title and make sure that customers are not negatively impacted. If some items are being kept longer than the 3 weeks, our copy to holds ratio would dictate more copies need to be purchased.