EPL Reopening

Welcome to the Library! As of Wednesday, March 9, The City of Edmonton’s Temporary Mandatory Face Coverings Bylaw has been lifted and masks are optional at all EPL locations. EPL staff will continue to wear mask until further notice. Please be respectful of an individual’s decision and be kind to one another. 

Contactless pickup services: Library Takeout Service and Personal Picks Pack are still available.

We are slowly resuming our in-person classes. See what’s available, opens a new window. 

Stay in the EPL loop! For latest updates, visit this page, follow us on Instagram, Twitter, Facebook, sign up for our newsletter and view our list of updated branch hours by location.

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What to Expect During Your Visit

We’re excited to welcome you to visit us for general library use, unlimited browsing, computer access, or simply just to be in our spaces. 

Face masks/coverings are optional. Please be respectful of an individual’s decision and be kind to one another. Stay home if you are feeling sick or unwell. 

All EPL locations are open for in-branch visits with regular hours. In-person classes are slowly resuming. Continue to visit this page for updates.


Services Available

Frequently Asked Questions

Reopening - FAQs

  • Yes. Library Takeout, EPL's contactless holds pickup service, continues to be available at most branches. You can access our physical borrowing collections, staff-supported printing, copying scanning and faxing as well as information services without having to come into the branch. 
  • Face masks/coverings are optional. Please be respectful of an individual’s decision and be kind to one another. Stay home if you are feeling sick or unwell.  

  • The services you can access while in-branch are the following:

    Services Available

  • Yes, these services are available. Please observe physical distancing markers and sanitize your hands before and after each use of equipment.

  • Yes, we are happy to answer your questions. Visit our customer service desks (observe the physical distancing markers) or talk to one of our staff on the floor. You can also reach EPL staff by phone at 780-496-7000, by text at 587-817-0337, or by email or chat.

Library Takeout Service

Library Takeout, EPL’s outdoor contactless pickup service, allows you to access our physical borrowing collections, staff-supported printing, copying scanning and faxing as well as information services without having to come into the branch.

Library Takeout is available during branch hours. View a complete list of hours by location.

Please note: Once you've been notified that your hold is ready, you have one week to pick it up at a Library Takeout branch.

How It Works

Frequently Asked Questions

Library Takeout - FAQs

  • Library Takeout—EPL’s outdoor contactless pickup service allows you to access our physical borrowing collections, staff-supported printing, copying scanning and faxing as well as information services without having to come into the branch. Learn more

  • Check out our Library Takeout hours for each EPL location, visit epl.ca/hours.

     

  • When you arrive, call the phone number posted on the exterior of the branch—be sure to stay in your vehicle or at least two metres (six feet) from the library door and other customers. Let staff know that you would like to pick up your holds and be ready to share your library card number.

    Staff will then prepare your holds and provide instructions on how to retrieve your holds once ready.

    Don't have a cell phone? Please call the branch ahead of time to let us know when you will be arriving. Upon arrival please hold up a piece of paper with your name on it at the door for staff to see from inside the building.

    Can't make a phone call? Text 587-817-0337 to make arrangements to pick up your hold at your branch. Upon arrival please hold up a piece of paper with your name on it at the door for staff to see from inside the building.

Personal Picks Pack

Do you miss browsing our collection? We can help! Fill in our Personal Picks Pack form with a brief description of what you’re looking for and we'll select some items that match your interests. Available for pick up through our Library Takeout branches.

<p>Personalized service</p>

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What will a FREE library card get you? A chance to enjoy instant, endless fun!
What will a FREE library card get you? A chance to enjoy instant, endless fun!

Enjoy EPL from Home

Whether you want to learn a new language, read an eBook or listen to an eAudiobook, stream an award-winning movie, deepen your understanding about Indigenous history and culture or enjoy a storytime with your little one, there's a world of possibilities available online through EPL.

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Computer Access

Have fun or get some work done. We're good with both.

All of our public computers offer:

  • Internet and email access
  • Word processing
  • Microsoft Paint for image editing
  • Printing, including web printing (access at http://print.epl.ca/)

Our computers offer simplified printing, a familiar desktop experience, Office 2016, Windows 10, cloud access and USB ports right on your monitor.

EPL staff are happy to support you from a safe distance.

Customers working at computer stations at an EPL branch.
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Access free WiFi at EPL branches.

  • Make sure your WiFi-compatible device is on, and its wireless networking is enabled.
  • Choose "EPL Free WiFi" as your network and launch your web browser.
  • Read and agree to follow EPL's Public Internet Use Policy.
Computer Access

Book your public computer time with your EPL library card number and PIN. Our computers are popular, so don’t be late! If you’re more than 10 minutes late, your session will be cancelled.

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Print directly from one of EPL's public computers or print from the web using your own device.

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